FAQ
Questions, answered
Not here? Call the desk or send a message.
How long is a session?
From 30 to 90 minutes. You can add 15 or 30 minutes at booking or on the day.
What do I wear?
Undress to the point you are comfortable. You are covered by a sheet or towel the whole time.
Am I covered the whole time?
Yes. Only the part being worked on is uncovered, and it is covered again when we move on.
Can I stop?
Yes, at any time and for any reason. We stop right away.
How do I set the pressure?
Your therapist asks before you start and checks in during the session. Say lighter or firmer whenever you like.
What happens at a first visit?
A short intake on our booking tool, then a talk with your therapist about pressure and areas to leave alone. See First visit.
How often should I come?
Some people book every few weeks, some monthly. Your therapist can talk it through with you, and a membership holds a regular time.
Should I tip?
Tipping is welcome and never expected.
What if I am ill or pregnant?
If you are ill, tell us and we will move your session. If you are pregnant, ask your doctor or midwife before booking, and tell your therapist when you arrive.
What is your cancellation policy?
We ask for 24 hours. The policies page has the full answer.